Client Newsletters on RoomSaver.com

RoomSaver.com Monthly

December 2003

WHAT'S NEW WITH ROOMSAVER.COM?

RoomSaver.com E-mail Blasts
Get your message in front of 100,000 value-conscious travelers. Did you know that 43% of our Travel Club members take more than 5 trips per year? Get in front of that audience by getting featured in our weekly newsletter that is e-mailed to over 100,000 Travel Club members who have registered for these weekly newsletters to be the first to learn about lodging specials. For more information, contact us at 1-800-766-6728, option 3, or mail marketing@roomsaver.com.

RESULTS: Holiday Travel Poll? In last month's edition of the Traveler's Tribune, we asked over 100,000 of our Travel Club members, 'Where will you be traveling this holiday season?' We got an overwhelming number of responses from our devoted Travel Club members! Thirty percent of the respondents are traveling to Florida! Rated second with 15 percent, were members who are staying at home to enjoy the festivities, while 10 percent are traveling to Texas. Visitors to New York (8%) and California (8%) rounded out the top 5 responses. On a more specific level, 16 percent of our members are traveling to Disneyworld, while other members are flocking to Las Vegas (15%), Orlando (14%), taking a cruise in the Caribbean (10%) and visiting New Orleans (8%) over the holidays. Click here to view the pie chart.

December's Travel Club poll will be surveying our members about their preferred hotel brands. Stay tuned for the results!

PRODUCT NEWS?Be sure to login to your RoomSaver.com account by visiting RoomSaver.com's Advertiser's Corner and check out your campaign's success and the new format we've implemented for a more user-friendly experience. Modify your nightly rate, or review statistics on the number of coupons clipped and/or printed, number of click-thrus to your Web site and e-mail, as well as reports on the number of incoming calls through your Reservation Call Source. According to our recent Customer Satisfaction Survey, almost 60 percent of our clients are logging in to check on their RoomSaver.com campaign. Forty-two percent of that group is logging in to check on their traffic statistics and 33 percent are modifying their online coupon. If you've forgotten your username and/or password for the login, contact Customer Service via e-mail custserv@roomsaver.com, or 1-800-766-6728, option 2.

CONGRATULATIONS TO OUR NEWEST $500 SWEEPSTAKES WINNER, LAURIE COURI of New Jersey! Laurie was randomly selected as the winner out of more than 34,000 users who signed up for the sweepstakes! Check out our new $500 Winter Blast Sweepstakes, click here. Want to get your message in front of those 34,000 travelers who entered our sweepstakes? For more information, contact us at 1-800-766-6728, option 3, or e-mail marketing@roomsaver.com.

Where is RoomSaver.com this month? If you're flying AirTran airlines in the coming months, check out the December/January issue of their magazine, Arrivals. On page 10, under 'Web sites for travelers,' they have referred their readers to RoomSaver.com for our hotel discount coupons search. That is exciting exposure for us!

What's New with RoomSaver.com? We have several items released this month that we want to let you know about. They were as follows:

  • Interested in posting your future rates? Our users frequently ask us about your future rates as they're planning their trip in advance. Some of the hotels advertising on RoomSaver.com are participating in a feature, which allows users to view properties' future discount rates. This feature is available to our clients at no extra cost and is a link that reads, 'Click Here for Future Rates,' located below the price on the left-hand side of the coupon. If your property is interested in displaying future rates, contact Customer Service at custserv@roomsaver.com.
  • Now our Travel Club members can sign in and access all of their personal information so that they are able to modify their mailing address, e-mail address, username, password and more. Take a look . Members simply sign in with their current username and password and at the bottom of the page, click on 'Modify your contact information.'
  • On the search results page, there is now a link that reads 'Start Over' so that users can begin a brand new search rather than clicking on the 'Back' button or returning to the Home Page.
  • Also, on the results page, there is a radius search so that users can find listings in a certain mileage radius from the city that the user selected.

    • WHAT'S NEW IN THE HOTEL INDUSTRY? According to a recent survey, 'Annual Women on Their Way,' conducted by Wyndham International Inc., which asked, 'Women: How Would You Improve Business Travel?' The respondents indicated that the business travel experience is missing personal touches and money-saving amenities, such as a bottle of water waiting in the guest room, preferred non-business reading material in the guest room, a more inviting guest room, healthy snacks, free Internet and Wi-Fi access. The winning responses, along with information gained from a Wyndham-sponsored study into women business travelers' behaviors and attitudes, will help the company shape its 2004 offerings.

    IN THE SPOTLIGHT? Kim Seward, GM - Econo Lodge Farmington, NY commented, 'We have used RoomSaver.com as a franchise hotel and as an independent. As an independent, RoomSaver.com and the Travel Guide together are a must! It gets you out there to the public at a reasonable rate and produces many, many rooms that would otherwise be vacant.' Thank you, Kim! We appreciate your business!

    SUCCESS STORIES? We want to know about your success using RoomSaver.com, and what your employees and guests think. If you, your colleagues or one of your guests would like to share an experience with us, e-mail editor@roomsaver.com. If we feature you as part of IN THE SPOTLIGHT, you'll receive a free gift!

    TRAVELER TRIBUTE? Here is what Jeff and Teresa from Cuyahoga Falls, Ohio had to say about their experience using RoomSaver.com hotel coupons: 'Hello, just a note to let you know of our experiences using the RoomSaver.com Web site and travel magazine on our most recent vacation to New England for two weeks just this past October. I can proudly tell you that over a 2-week time period using the coupons from the Internet we saved over $400 on hotel expenses! We have used the coupons from the Internet and from the travel guides before in the past and never had a problem, but with this being the peak time of year for fall foliage and with the Boston Red Sox in the playoffs at that time, we thought that we may come across some 'unwilling participants' because they knew they 'had' you. Luckily for us we must have hit the right hotels at the right time! RoomSaver.com on this trip was a lifesaver and allowed us to free up some money so we could bring home extra souvenirs! Many thanks to RoomSaver.com for distributing such informative and useful travel information. You make traveling so much easier when you're away from home!' This is merely one of many success stories on how RoomSaver.com really works and saves travelers money!

    COMMENTS? Share your opinions and suggestions about RoomSaver.com! Informing customer service about your concerns will help us make RoomSaver.com work better for you. Contact customer service at 800-766-6728, option 2 or e-mail custserv@roomsaver.com.

    Is there information you would like to see in RoomSaver.com Monthly? E-mail your suggestions to the editor at editor@roomsaver.com.

    If you believe you have received a fraudulent message or have a concern about fraudulent activity regarding RoomSaver.com, please contact us at reportfraud@roomsaver.com or 866-603-6195.


    Back to Client Newsletters