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Client Newsletters on RoomSaver.com

RoomSaver.com Monthly

September 2003

WHAT'S NEW WITH ROOMSAVER.COM?

PRODUCT NEWS?
Be sure to login to the Advertiser's Corner and check out your campaign's success and the new format we've implemented for a more user-friendly experience. Modify your nightly rate, or review statistics on the number of coupons clipped and/or printed, number of click-thrus to your Web site and e-mail, as well as reports on the number of incoming calls through your Reservation Call Source. If you don't have the Reservation Call Source service yet, upgrade your package today by calling 1-800-766-6728, option 3, or e-mail us at marketing@roomsaver.com. If you've forgotten your username and/or password for the login, contact Customer Service at 1-800-766-6728, option 2, or e-mail custserv@roomsaver.com.

WHAT'S NEW IN THE HOTEL INDUSTRY? Did you know that seniors aged 50 and over comprise 47% of the leisure travel market? According to an article by Stanley Turkel featured on Hotelinteractive.com, seniors, or the more favored term, the 'Mature Market,' consume 144 million roomnights per year. The Mature Market controls 77% of the nation's financial holdings worth about $800 billion and are America's fastest growing age group. The mature market is willing to travel in the off-seasons if there is enough incentive. Furthermore, they can travel midweek and arrange their travel plans in accordance with rooms availability. Many pay in full on departure by personal check, which reduces credit card commissions, and many are willing to give large deposits, providing a cash-flow benefit. In general, they also eat more meals at the hotel than other guests.

Did you know that 20% of our Travel Club members are ages 55 and over? Get in front of that demographic audience by getting featured in our weekly newsletter that is e-mailed to over 107,000 value-conscious Travel Club members who have registered for these weekly newsletters for advice on lodging specials. For more information, contact us at 1-800-766-6728, option 3, or e-mail marketing@roomsaver.com.

TECHNOLOGY FACTOID... A survey conducted on business travel in the September issue of Consulting Magazine, polled a group of Management Consultants and asked about their travel habits. These consultants typically logged 101,000 to 500,000 miles per year and 40% take 8 to 20 or more airplane trips per month. Fifty-three percent of the respondents indicated that the availability of in-room high speed Internet access service is the most important service they seek in choosing a hotel. Also, among the top amenities were the availability of a reliable morning wake-up call (46%), a front desk with no waiting to check in and out (38%), a fitness center (34%), and a newspaper delivered to the room on a daily basis (32%).

ROOMSAVER.COM FACTOID... Did you know that visitors to RoomSaver.com looked at more pages on our site than other travel discount sites? According to comScore Media Metrix rating service, during the month of August, travelers viewed 26 pages on RoomSaver.com and only 23 pages on Expedia.com, 17 on Orbitz.com, and 10 pages on Hoteldiscounts.com! That is terrific justification that your ad is more likely to be seen on RoomSaver.com than other travel discount Web sites!

IN THE SPOTLIGHT... Sal Surra, Director of Sales at the Best Western Orange County Airport commented, 'The RoomSaver.com program is a unique and excellent source for certain destinations and leisure market travelers wishing to find a good deal without hassle. We've been with the program only a short time, but the results were instant, in fact, we started getting coupons within a few days of inception. We knew it was working because we would get reports daily saying that people were viewing our ad and printing it out. It's a great way to bring in business and the control panel gives complete functionality to change rates, information, and other criteria which is crucial and may change according to demand.' Thank you Sal! We appreciate your business!

SUCCESS STORIES? We want to know about your success using RoomSaver.com, and what your property and guests think. If you, your colleagues or one of your guests would like to share an experience with us, e-mail Katie.glaser@roomsaver.com. If we feature you as part of IN THE SPOTLIGHT, you'll receive a free gift!

TRAVELER TRIBUTE? Here is what Charlene E., a value-conscious traveler, had to say about RoomSaver.com: 'I recently returned from a trip to Florida with my 3 grandchildren and my daughter. Using your coupons saved me a great deal of money!! All of the motels gladly accepted the coupons and I was even able to make advanced reservations with no problem!! Thanks so much for having your site available to everyone!!' This is merely one of many stories on how RoomSaver.com really works!

COMMENTS - Share your opinions and suggestions about RoomSaver.com! Informing customer service about your concerns will help us make RoomSaver.com work better for you. Contact customer service at 800.766.6728 or e-mail custserv@roomsaver.com.

Is there information you would like to see in RoomSaver.com Monthly? E-mail your suggestions to the editor at Katie.glaser@roomsaver.com.